Privacy

Last updated 14 November 2026

Who we are

Aroxi sets up AI automation for letting agencies. For questions about this policy or your data, email sales@aroxi.co.uk.

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This website

• We don’t use advertising or tracking cookies.
• We may use cookie-free analytics to count visits. These don’t identify you.
• If you email us or book a call, we use your name, work email, agency name and anything you tell us only to reply and arrange the call.
• Booking is handled by our scheduling provider, which processes the details you enter on our behalf.

Client work

When we set up automation for an agency, the agency is the data controller and Aroxi acts as its data processor. Before we access any data we sign a data processing agreement that covers:

• what data we can access, and why;
• where it is stored (the client’s own accounts, with workflow hosting in the UK or EU);
• security measures, access logs and staff access;
• deleting or returning data when the work ends.

AI services we use for client work are on business plans that don’t use inputs to train models, and they receive only the fields a workflow needs.

How long we keep data

Enquiry emails and call notes are kept for up to 24 months unless you become a client or ask us to delete them sooner.

Your rights

You can ask to see, correct or delete the personal data we hold about you, or object to how we use it, by emailing sales@aroxi.co.uk. You can also complain to the Information Commissioner’s Office at ico.org.uk.